Careers at CROC
The CROC Team is comprised of highly experienced and educated Veterinary Professionals that have dedicated themselves to the practice of exceptional Veterinary Medical Physical Rehabilitation and to promoting our culture founded on respect, kindness, and healing.
Think you have what it takes to join our specialized team? Take a look at employment opportunities below! We don't often have positions available, but you are still welcome to send in your resume and cover letter for us to review if something opens up. We're always keeping an eye out for talented veterinary professionals!
Patient Care Coordinator - 0 positions open
If you're a driven, organized, and polished veterinary receptionist but want to expand your knowledge by exploring specialty veterinary medicine, this job is for you. If you're a people person full of positive energy that enjoys building long term relationships with clients and their furry family members, this job is for you. If you find satisfaction in simultaneously addressing tiny details and the big picture to orchestrate the day for optimal patient care, this job is for you. The perfect candidate provides exquisite and compassionate customer service while maintaining a bright and confident air as the first representation of our practice. Our clients have often experienced significant stress and fear while navigating their pet's medical condition, so gentle and informative support is integral to beginning a trusting relationship. Many clients are new to the idea of Veterinary Medical Physical Rehabilitation, so the ability to concisely educate clients and answer in-depth questions is a must. A keen attention to detail, strong ability to efficiently operate independently or cooperatively, and superb organizational skills are required. Our Patient Care Coordinators "steer the ship" via thoughtful scheduling, diligent documentation, and successful anticipation of medical team and client needs. This is a highly interactive position involving frequent communications between referring veterinary practices, clients, and team members. Candidates must have basic knowledge of common orthopedic, neurological, and age-related issues. Knowledge of anatomy, nutrition, pharmacology, and behavior are a plus! We work with dogs of all ages, breeds, and varying medical conditions including cardiac/respiratory conditions, cancer, arthritis, pre-and post-orthopedic surgery, neurological conditions, congenital conditions, obesity, atrophy, and more. Each patient has their good and bad days and it is necessary to be able to identify these so as not to overdo it with the patient’s treatments/exercises as well as alert owners to any developing problems. Clear and timely communication between clients and our staff is vital to keeping our patients safe, comfortable, and progressing well. Responsibilities include: - Preparing and maintaining the lobby and exam rooms for client and patient use, ensuring a clean, comfortable, and well organized work space - Effectively communicating in person and via phone calls, texts, and emails followed by documentation of communications as appropriate - Scheduling consultations and therapy sessions, balancing client requests with the medical team's workload for optimal quality of care - Checking in/out all appointments and collecting payments - Requesting, evaluating, and preparing medical records for new and existing patients - Promptly bringing any and all concerns to DVM/CCRP to ensure that patients are comfortable and safe in our care - Communication & education with clients regarding their pet’s medical status - Accurately conveying messages between clients and the medical team - All employees participate in cleaning duties Since we have zero tolerance for workplace drama, cliques, or any other behavior that would divide our team, we are able to maintain a comfortable and trusting work environment for our tight-knit team. We have a blast working with each other and the dogs and there are always new things to be learned. Be honest and kind to your team members and your patients. We are very selective about our new hires to protect the safe and healing environment we have created. This position includes a lot of walking and getting down to and up from the floor and some lifting (up to 40-50lb on your own - anything over requires assistance from another team member). While you will primarily spend your time at our front desk, it is still a fairly active job. Our front desk is also equipped with tools to promote good ergonomics, as well as the ability to stand or sit. An absolute minimum of 2 years experience working in-hospital as a Veterinary Receptionist is required. Experience working in neurology and/or orthopedic practices preferred, as are students currently in the process of pursuing their CA Registered Veterinary Technician license. Wages are hourly and fairly adjusted pending experience. We are closed on all weekends and major holidays - no more spending the holidays in scrubs or coming home after dinner time! Benefits are available for full time employees. Veterinary Technician is a legally protected title in California and we take this very seriously. Applicants presenting themselves as a Technician but lacking the licensure required to use that title will be declined.
Veterinary Assistant - 0 positions open
If you've established yourself as a diligent veterinary professional but want to expand your knowledge by exploring specialty veterinary medicine, this job is for you. If you're a people person that enjoys coordinating with your teammates to achieve the best outcome, fostering healthy working relationships for all, and keeping the workday organized and efficient, this job is for you. The perfect candidate is confident, level-headed, communicates well, and can prioritize tasks easily. A strong sense of integrity and drive balanced with compassion and patience is very important for this position. This is not a clock in, keep your head down, and work alone kind of position. This is a highly interactive position for a person that is passionate about quality of medicine, maintaining a healthy workplace, and is ready to actively anticipate the needs of our highly skilled team to facilitate exquisite medical care. This is a great position for those who have several years of in-hospital Veterinary Assistant experience but would like to learn more about various medical conditions and injuries, their causes, and treatments. We work with dogs of all ages and of varying medical conditions including cardiac/respiratory conditions, cancer, arthritis, pre-and post-orthopedic surgery, neurological conditions, congenital conditions, obesity, atrophy, and more. Each patient has their good and bad days and it is necessary to be able to identify these so as not to over do it with the patient’s treatments/exercises as well as alerting owners to any developing problems. Responsibilities include: - Preparing and maintaining treatment area for patient use, ensuring a clean, comfortable, and well organized work space - Anticipating the needs of the RVTs and DVMs by providing any supplies or support needed before it must be requested - Preparing patients for therapy or to go home by changing out their gear (harness, booties, etc), drying them off, or bringing equipment over for their next treatment - Very light restraint for DVM exams - Basic maintenance, stocking of supplies, and thorough cleaning of facility and delicate medical equipment - Preparation and filing of patient medical charts - Communication & education with clients regarding their pet’s medical status - Monitoring patients and promptly bringing any and all concerns to DVM/CCRP to ensure that patients are comfortable and safe in our care - (Under direct DVM supervision only) performing various therapeutic treatments to aid in healing, pain relief, and building strength in a timely manner. Examples include hydrotherapy, laser therapy, e-stim, massage, stretching, ultrasound therapy, and more. - Precise but efficient medical charting of patient presentation, therapies performed, response to those therapies, and client communications - Answering phone calls/texts, scheduling appointments, and obtaining medical records Since we have zero tolerance for workplace drama, cliques, or any other behavior that would divide our team, we are able to maintain a comfortable and trusting work environment for our tight-knit team. We have a blast working with each other and the dogs and there are always new things to be learned. Be honest and kind to your team members and your patients. We are very selective about our new hires to protect the safe and healing environment we have created. This position includes a lot of walking and getting down to and up from the floor, some jogging, frequent navigation of the obstacle course while assisting patients, and some lifting (up to 40-50lb on your own - anything over requires assistance from another team member). While you will not be wrestling dogs for radiographs or nail trims like you would in a typical hospital, it is still a very active job. Though we primarily treat dogs, we occasionally have other species coming in. An absolute minimum of 2 years experience working in-hospital as a Veterinary Assistant is required. Experience working in neurology and/or orthopedics preferred, as are students currently in the process of pursuing their CA Registered Veterinary Technician license. Veterinary Technician is a legally protected title in California and we take this very seriously. Applicants presenting themselves as a Technician but lacking the licensure required to use that title will be declined. Wages are hourly and fairly adjusted pending experience. We are closed on all weekends and major holidays - no more spending the holidays in scrubs or coming home after dinner time! Benefits are available for full time employees.
Registered Veterinary Technician - 0 positions open
If you're tired of hectic hospital work but you still want to utilize your years of Veterinary Medical training while getting back to building relationships with your patients and clients, this job is for you. If you're a people person that enjoys fostering healthy working relationships for all team members, this job is for you. The perfect candidate is confident, level-headed, communicates well, and can prioritize tasks easily. A strong sense of integrity and drive balanced with compassion and patience is very important for this position. This is not a clock in, keep your head down, and work alone kind of position. This is a highly interactive position for a person that is passionate about quality of medicine, maintaining a healthy workplace, and wants to actively cooperate with our highly skilled team to provide exquisite medical care. Solid, in-depth knowledge of common canine medical conditions and vital signs is required to assess each patient’s condition at every visit as well as a strong understanding of anatomy, surgery, pharmacology, nutrition, and behavior. Given the large number of orthopedic and neurological cases we treat, you should have an excellent understanding of neuropathies, spinal cord injuries, OA, dysplasias, You will need to be able to quickly and accurately identify if a patient is capable of safely completing their treatment as prescribed. We work with dogs of all ages, all breeds, and of varying medical conditions including cardiac/respiratory conditions, cancer, arthritis, pre-and post-orthopedic surgery, soft tissue injuries, neurological conditions, congenital conditions, obesity, atrophy, and more. Each patient has their good and bad days and it is necessary to be able to identify these so as not to over do it with the patient’s treatments/exercises as well as alerting owners to any developing problems. Many of our patients are extremely delicate so you will need excellent attention to detail. RVT Responsibilities include: - Communication & education with clients regarding their pet’s medical status - Evaluating patients at check in, bringing any and all concerns to DVM/CCRP, and ensuring that patients are comfortable and safe in our care - Performing various therapeutic treatments to aid in healing, pain relief, and building strength in a timely manner. Examples include hydrotherapy, laser therapy, e-stim, massage, stretching, ultrasound therapy, and more. - Precise but efficient medical charting of patient presentation, therapies performed, response to those therapies, and client communications - Maintenance of a wide range of delicate medical equipment - Assisting and/or very light restraint for treatments and DVM exams - Answering phone calls/texts, scheduling appointments, and obtaining/evaluating medical records - All employees participate in cleaning duties Since we have zero tolerance for workplace drama, cliques, or any other behavior that would divide our team, we are able to maintain a comfortable and trusting work environment for our tight-knit team. We have a blast working with each other and the dogs and there are always new things to be learned. Be honest and kind to your team members and your patients. We are very selective about our new hires to protect the safe and healing environment we have created. This position includes a lot of walking and getting down to and up from the floor, some jogging, frequent navigation of the obstacle course while assisting patients, and some lifting (up to 40-50lb on your own - anything over requires assistance from another team member). While you will not be wrestling dogs for radiographs or nail trims like you would in a typical hospital, it is still a very active job. Though we primarily treat dogs, we occasionally have other species coming in. An absolute minimum of 3 years experience working in-hospital as a Registered Veterinary Technician is required. Experience working as an RVT in neurology and/or orthopedics preferred. CCRP/CCAT has extremely high value to us, but is not required if you have adequate experience. Wages are hourly and fairly adjusted pending experience. We are closed on all weekends and major holidays - no more spending the holidays in scrubs or coming home after dinner time! Benefits are available for full time employees. Veterinary Technician is a legally protected title in California and we take this very seriously. Please do not apply if you are not currently licensed as a Registered Veterinary Technician in California. Applicants presenting themselves as a Technician but lacking the licensure required to use that title will be declined.
Veterinarian - 0 positions open
At CROC, we do not perform diagnostics, prescribe medications, perform surgery or any other services not directly related to Physical Rehabilitation. Complete with two Underwater Treadmills, two Therapeutic Lasers, Therapeutic Ultrasound, Transcutaneous Electrical Nerve Stimulation, Neuromuscular Electrical Stimulation, a large obstacle course designed for patients to safely participate in Target Exercises, and a medical team with extensive Veterinary Medical experience and education, our cage-free facility allows our medical team to help dogs feel better, move easier, and be safer by relieving pain, restoring range of motion, preventing injuries, and expanding the physical potential of every patient. Rather than the cold hospital feel, we provide a more comfortable experience to help patients feel comfortable, our team doesn't wear scrubs or white coats and 17 Big Barker orthopedic memory foam dog beds are provided for patients to relax on while their Thermotherapy, Cryotherapy, Therapeutic Massage, Prescribed Stretching, and Veterinary Medical Acupuncture is performed. As we exclusively provide treatments that are clinically proven with peer-reviewed evidence of efficacy and safety, we do not provide Chiropractic services. We strive to separate our practice from the patient’s regular GP so that we can build a trusting relationship with them where we can help heal what hurts them most. As such, our Veterinarians must be able to perform thorough nose to tail physical exams with dogs of all ages, and breeds including gait analysis, neurological evaluations, goniometry measurements, and more with an extremely gentle hand and calm, confident demeanor. Due to the wide variety of patients we treat, our Veterinarians must have solid experience and understanding of common medical conditions including cardiac/respiratory conditions, cancer, arthritis, pre-and post-orthopedic surgery, soft tissue injuries, neurological conditions, congenital conditions, obesity, atrophy, etc as well as the established treatments and/or surgeries to treat them. Many clients are new to the idea of Veterinary Medical Physical Rehabilitation and have often experienced significant stress and fear while navigating their pet's medical condition before they arrive at CROC, so compassionate and patient support and education is integral to beginning a trusting relationship. Our Physical Rehabilitation Consultations are 2 hour long appointments during which you will meet with the client to discuss the patient's medical history, diet, lifestyle, home environment, behavior, and the client's concerns/goals. Patients are then dropped off for 45-60 minutes for their exam and, if appropriate and safe, their first Rehabilitation treatments will be performed by our medical team while you prepare the treatment plan with the assistance of one of our Rehab Practitioners. Upon the client's return, you will advise the client of your exam findings and prognosis, then present the prescribed treatment plan. Treatment plans consist of both in-clinic therapies and prescribed home exercises, as well as recommendations for medication, lifestyle/home modifications, nutrition, and behavior. Progress Exams are similar, though you will only meet with the client when they return to pick up. A Rehab Practitioner may join you in the room to assist with client communications and education as needed. Patients often present with extensive medical history, so attention to detail while examining medical records and new client forms is integral to the patient's treatment plan. Patients presenting for Progress Exams will also come with a Progress Exam Questionnaire, completed by the client, regarding perceived and measurable changes since initiating therapy to compare to in-clinic documentation and that day's physical exam. Since we work closely with referring veterinarians and maintain and whole body approach, we continue to collect updated medical records that are then evaluated by our Veterinarians so that any necessary changes can be made to their treatment plan. We have taken great care to hire highly experienced and formally educated veterinary medical professionals, with heavy emphasis on state licensure and continued education, to ensure that even the most fragile patient will be handled with the delicate skill their condition requires and pet owners can trust that the information and recommendations they receive can be trusted as medically accurate and appropriate for their pet. Our tight knit team has been selected and trained with the understanding that no employee is more valuable than the other and mutual respect is non-negotiable. We have diligently curated a work environment free of cliquey or toxic behavior so often seen in veterinary medicine so that our team can focus on healing patients and trust that anyone can always ask for help and rely on each other. This is a 1099 position with approximately 6-8 hour shifts, 3 days a week, though the schedule is somewhat flexible if needed. California DVM license required. CCRP and/or CCAT certifications are strongly preferred, as is certification in Veterinary Medical Acupuncture, though not required.